Voice Technology Technical Support, Training & Installation: Save yourself the Hassle
From our vast experience, there are many professionals working within healthcare, finance, property, law and many others who approach new workflow solutions with various amounts of trepidation; not wanting to spend any would-be billable hours or time away from a busy day-to-day schedule on setting up a new system, it is clear to see the main obstacle that many of you come across, albeit periodically when adopting new equipment and software into your working environment.
Hefty installations and complex configurations can appear to take away from the one main benefit professional dictation solutions have to offer: to save you time and money. That is why we offer remote and on-site support options to our customers – to make sure you can get up and running as quickly as possible, saving you the stress, time and hassle of tackling complicated installations during your workday or your own time.
Using our screen sharing application we can safely and securely log on to your machine to install and configure your new software to your exacting specifications, as well as being able to provide post-setup training, talking you through the basics of your new solution so you can get going immediately. Once configured, our solutions offer excellent usability, but rest assured we are on hand should you need us for any additional support in the future.
Due to the high demand and popularity of this service amongst our professional customers from industries across the board, we offer a 50% discount on our basic support package ‘Assist Me‘ when purchased alongside any of our select range of professional products. This support package is ideal for smaller installations, where you simply need to get up and running and get to grips with the basic operation of your software and equipment.
To put it simply, we want to let you know that the idea of any complicated set-up process should no longer deter you from upgrading your current voice technology dictation/transcription workflow solution. If you want to experience the true benefits that come along with cutting-edge innovations in the industry – there’s one more thing that you need not worry about!